Torxsa offers Free shipping for orders above R600 locally of which Standard Delivery time is usually 2-10 Business days (This is dependent on Courier Lead times provided to us or unless otherwise stated and this is applicable to change. International shipping is usually 5 to 10 business days, dependent on courier lead times provided to us, the customer is responsible for shipping cost should the item weight exceed 9KG of which will be communicated to the client. The customer is responsible for paying any shipping costs involved in returning items to Torxsa whether locally or internationally).
Shipping insurance is not included by default on any order, this includes online orders. Should your parcel/s be damaged/lost/stolen during transit, without insurance, we will not be liable to replace or exchange your parcel/s.
Shipping insurance is available at 3% of the parcel value and covered up to a maximum of R10,000 or 600$
Self-Collection orders can only be collected at our head office in Bryanston, Johannesburg by appointment only.
